Do you need help?

Asking for help is not always easy. If you are going through a particularly difficult time, you do not need to face it alone.

Here you will find some national resources that can provide support, guidance or referral, free of charge and/or confidentially.

If you are in immediate danger

112 — Medical emergency

If you feel you are in danger, that you might harm yourself or others, or are facing a situation that requires immediate help, call 112 or go to the nearest Emergency Service.

SNS 24 — 808 24 24 24

Available 24 hours a day. Through option 4, you can access psychological counseling.

If you are going through emotional distress

SOS Voz Amiga

Emotional support and suicide prevention, anonymously.

☎️ 213 544 545 | 912 802 669 | 963 524 660 | 930 712 500

🕐 Every day, 3:30 PM – 12:30 AM

Conversa Amiga

☎️ 808 237 327 | 210 027 159

🕐 Every day, 3:00 PM – 10:00 PM

Telefone da Amizade

☎️ 228 323 535

🕐 Every day, 4:00 PM – 11:00 PM

If you are thinking about suicide or self-harm

If you are having thoughts of death, suicide or self-harm, you do not need to wait for the situation to worsen before asking for help.

You can contact SNS 24 (808 24 24 24), through option 4, or SOS Voz Amiga. If you feel you might act on these thoughts or cannot stay safe, call 112 or go to the nearest Emergency Service.

If you are dealing with an addiction

Linha 1414 — ICAD

For issues related to alcohol, drugs, gambling, internet and other addictive behaviors.

☎️ 1414

🕐 Weekdays, 10:00 AM – 6:00 PM

The service is anonymous, free and confidential.

Narcóticos Anónimos Portugal

For people seeking help regarding drug use. There are in-person and online meetings.

☎️ 219 477 970 | 8:00 AM – 12:00 AM

Jogadores Anónimos Portugal

For those who feel that gambling is causing difficulties in their life. There are in-person and online meetings.

☎️ 919 449 917 — Lisboa

☎️ 933 191 317 — Porto

Famílias Anónimas Portugal

For family and close ones of someone facing an addiction. There are in-person and online meetings.

☎️ 962 688 811

If you have been a victim of violence or sexual abuse

APAV — Linha de Apoio à Vítima

Free and confidential support for crime victims, family and close ones.

☎️ 116 006

🕐 Weekdays, 8:00 AM – 11:00 PM

APAV also provides specialized support for victims of sexual violence, including children and young people.

CIG — Serviço de Informação às Vítimas de Violência Doméstica

☎️ 800 202 148

📱 SMS 3060

🕐 24 hours a day, 7 days a week

The service is anonymous, free and confidential.

If you are a child or young person

SOS Criança — Instituto de Apoio à Criança

☎️ 116 111

A support and listening space for children and young people.

APAV — 116 006

You can also turn to APAV if you are a victim of crime or violence.

If you are suffering online violence

Linha Internet Segura — APAV

For situations related to online violence, cybercrime and internet safety.

☎️ 800 21 90 90

🕐 Weekdays, 8:00 AM – 11:00 PM

Asking for help is also taking care of yourself. These resources can be a first step, but they do not replace an evaluation, psychological or psychiatric follow-up when necessary.